Be the one that picks up at 2am.
Built for water and fire restoration. One door for the homeowner in a crisis, another for the adjuster who sends repeat work, on a site that opens before either of them gives up.
Free for 7 days, then from $149/mo · cancel anytime
24 hour water and fire restoration
Water in the house? We answer.
On site within 60 minutes across Buncombe County. IICRC certified, documented, and we deal with your insurer so you don't have to.
IICRC certified · 60 minute response · Direct insurance billing
Water damage
Extraction, drying and moisture logs from the first hour.
Fire and smoke
Soot removal, odour treatment, and contents you can keep.
For adjusters
Documentation, Xactimate estimates, and response times on file.
Water in the house? Call now.
We answer any hour and we can be there within 60 minutes. Bring nothing, decide nothing, just call.
- One number, answered
- Nothing to fill in
- We deal with the insurer
- Someone here within the hour
Two audiences
A homeowner and an adjuster want opposite things
One is standing in water at two in the morning and can take in about one sentence. The other is at a desk on Tuesday, sends you work for years, and wants certifications and documentation. Build the site for either one alone and you lose the other.
One door each. A path for the emergency and a path for the referral, neither shouting over the other.
Different pages, one site. The adjuster page can be dense. The homepage can't.
Both lead somewhere. A phone number for one, a credentials pack for the other.
Water stops
Category and class assessed
On site
Extraction starts, readings logged
Drying
Air movers in, daily moisture readings
The line
Past here a dry-out becomes a rebuild
The clock
Forty-eight hours decides the size of the job
Water that sits turns a dry-out into a rebuild, and everyone in this trade knows it. What a homeowner at 2am doesn't know is which company will actually pick up. Being the one that answers is most of the commercial argument, and it's a claim your website either supports or undermines in the first second.
Opens straight away. On a phone, on bad signal, in a house with the power off.
The number is the page. Not a form, not a chat widget. A number, at the top, always.
Says the hour out loud. If you answer at 3am, the site should be the thing that proves it.
The rest of it, already done.
Kestrel Restoration: 24 Hour Water and Fire Restoration
Turning up when they search
Every page you publish is set up for search on its own, so an emergency search at 2am finds you rather than a national call center.
CALLOUTS
128
REFERRALS
46
What is working
See where the work came from
A simple dashboard separates the direct calls from the referred ones, so you know what the public site is actually worth.
Your name
Your own web address
Use the one you already own. The padlock is handled for you and renews itself.
Goes live in 2 days
Sat, 9:00 AM
Changes
Put a response page up today
Write it, hit publish, done. Useful the night a whole street floods and everyone searches at once.
Upkeep
Nothing to keep updated
No plugins, no security patches, no bill from someone to keep it running.
Questions restoration companies ask.
It matters to the referral. An adjuster passing your name along knows the homeowner will look you up, and what they find decides whether the referral sticks. It's also where the direct calls come from, and those are the ones nobody takes a cut of.
Yes, and you should. It can be as dense as you like: certifications, documentation practice, response times, the estimating software you use. That page would be wrong for someone standing in water, which is exactly why it's a separate one.
By having the number at the top of every page and a site that opens instantly at 3am on bad signal. Anyone can write 24/7 in a footer. A page that loads before they give up is the part that reads as true.
Yes, straight from a phone. Nothing to resize, and the galleries stay tidy however many you add. Useful for the adjuster-facing pages where documentation is the argument.
No, that stays in whatever you already use. What the site does is take the first contact and route it to wherever you work, including a webhook if your job-management tool can accept one.
If you can write a text message you can change your website. It looks like filling in a form, and nothing you do can break the design.
Be the one that answers.
Start from a restoration layout, put your number and your certifications in, and publish. It can be live before the next call.
Free for 7 days · cancel anytime · support on every plan